1. Introduction

McCrackan Roll-Off Services, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our dumpster rental services.

Contact Information:
McCrackan Roll-Off Services, LLC
1555 Oakdale Road
Oakdale, PA 15071
Phone: (412) 965-2791

2. Information We Collect

Personal Information

When you use our services, we may collect the following personal information:

Full name
Email address
Phone number
Service address (delivery location)
Billing address
Payment information (processed securely through Stripe)
Account credentials (if you create an account)

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent
Referring website
Location data (for service area verification)

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your dumpster rental orders
Schedule deliveries and pickups
Process payments and send invoices
Communicate with you about your orders and services
Verify your address is within our service area
Send service-related notifications and updates
Respond to your inquiries and provide customer support
Improve our website and services
Comply with legal obligations

4. Third-Party Services

We use the following third-party services to operate our business:

Stripe (Payment Processing)

We use Stripe to process payments securely. Your payment information is transmitted directly to Stripe and is not stored on our servers. Stripe's privacy policy can be found at stripe.com/privacy.

Mapbox (Mapping Services)

We use Mapbox to display maps and verify service areas. Mapbox may collect location data when you use our address verification features. Mapbox's privacy policy can be found at mapbox.com/legal/privacy.

Supabase (Data Storage)

We use Supabase to securely store and manage customer data. Supabase's privacy policy can be found at supabase.com/privacy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit (SSL/TLS)
Secure payment processing through PCI-compliant services
Access controls and authentication requirements
Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are retained for a minimum of seven (7) years for tax and accounting purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate personal information
Deletion: Request deletion of your personal information (subject to legal retention requirements)
Opt-out: Opt out of marketing communications

To exercise these rights, please contact us at (412) 965-2791.

8. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

McCrackan Roll-Off Services, LLC
1555 Oakdale Road
Oakdale, PA 15071
Phone: (412) 965-2791